My subscription is not active

I have paid for a monthly subscription but my account is still showing “Free Account” and I still don’t have access to any pro feature. Why is this happening?

Hi @icicle6219

This seems like a very blocking issue!

Can you try reloading Bardeen?
Updating bardeen

I’ll reach out ASAP so we can check your account’s status and make sure it’s activated for you, as well as some courtesy credits.

We’ll reach back to you on email.

Sorry about this inconvinience.

PS: if anyone gets a similar error feel free to reach out.


A member of the team already reached out. I got it fixed by logging out and logging in again.
Appreciate the help Ivan!

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