Hello,
My subscription is supposed to start on the 15th of each month. I haven’t used it in a while, but it says credits on the 17th. Can you please check?
Thanks
Hello,
Indeed your billing cycle should reset every 15th of a month. Our logs indicate that your subscription credits are loaded to your account. May I ask where exactly you see subscription referencing 17th?
Looking forward to your reply.
Victoria
Customer Support - bardeen.ai
Knowledge Base https://support.bardeen.ai/hc/en-us
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