Monthly Credits not renewed

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1

Hello
I use bardeen on different websites, and I’m under the impression that the 500 credits are not renewed on a monthly basis, can you please check?

Thanks

2

Hello,

I can see that there are 448 credits on your account right now, 52 credits were used already. This said, it looks like monthly credits are renewed properly. Could you please try updating your extension to the latest version and check if that resolves a possible glitch on your end? https://support.bardeen.ai/hc/en-us/articles/23991490203661-How-to-Update-Bardeen-Extension

Please let me know if you still see incorrect amount of credits in your account. In such a case, if you can provide a screenshot - that will be best.

Thank you,
Victoria

Customer Support - bardeen.ai
Knowledge Base https://support.bardeen.ai/hc/en-us
Explore | @bardeenai | Bardeen Community

3

Now I feel really stupid…

I was reading the numbers the wrong way, I thought I had used 448 credits!!!

Thanks..

Le 14 avr. 2025 à 12:10, Victoria from Bardeen (Support) support@bardeen.ai a écrit :

4

No worries at all! Let me know if you get concerned about anything else.

Victoria

Customer Support - bardeen.ai
Knowledge Base https://support.bardeen.ai/hc/en-us
Explore | @bardeenai | Bardeen Community