please help. My account says I have 0 credits left and I havenât used Bardeen in a long time.
Hey there,
Looks like your last run used over 1,500 credits in one go â thatâs why youâre out, even if you havenât used Bardeen in a while. Your plan includes 500 credits/month, so big scrapes can max that out fast.
Try running in Test Mode first â itâs free and great for checking if things work before going big. If you anticipate running more high-volume automations regularly, you might want to consider upgrading your plan to get a higher monthly credit allowance.
Let me know if youâd like help enabling Test Mode or exploring your plan options!
Best,
Victoria
Customer Support - bardeen.ai
Knowledge Base https://support.bardeen.ai/hc/en-us
Explore | @bardeenai | Bardeen Community
Whoah, the included AI is not something to be used thenâŠ
Hey there,
Totally get where youâre coming from â and sorry for the surprise hit to your credits!
AI-powered tasks can sometimes consume more credits than expected, especially if they involve complex or large-scale scraping. We always recommend testing with Test Mode first to avoid heavy usage by accident â itâs free and gives you a preview before committing credits.
If youâd like, Iâm happy to help you review your setup and find ways to optimize it to use fewer credits â or explore plan options if youâre planning to scale things up.
Let me know what works best for you!
Best,
Victoria
Customer Support - bardeen.ai
Knowledge Base https://support.bardeen.ai/hc/en-us
Explore | @bardeenai | Bardeen Community
Hey again,
To help you keep going smoothly this month, Iâve just added 2,000 complimentary credits to your account. Youâre all set to continue running your automations!
Also, I recommend enabling the new Results Screen â it gives you a clearer view of how credits are being used, step by step. You can turn it on by following this guide:
How to Enable the New Results Screen
Let me know if you need help with anything else â happy to walk you through optimizing your setup or using Test Mode!
Best,
Victoria
Customer Support - bardeen.ai
Knowledge Base https://support.bardeen.ai/hc/en-us
Explore | @bardeenai | Bardeen Community
THANKS A LOT
Le 30 juin 2025 à 20:17, Victoria from Bardeen (Support) support@bardeen.ai a écrit :
Sure, let me know if you need help with enabling the new results feature or with your playbooks - appreciate any feedback!
Best,
Victoria
Customer Support - bardeen.ai
Knowledge Base https://support.bardeen.ai/hc/en-us
Explore | @bardeenai | Bardeen Community