Credits disappeared?

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1

I started working today and noticed I still had plenty of credits available — the credit usage bar was more than halfway full.
Then, I ran a playbook, and immediately after that, the credit bar dropped to 0.
The last time I checked, this same playbook would only consume about 80 credits per run, so it doesn’t make sense that it used up everything in one go.

Error message (if applicable):

No visible error message appeared. Just a sudden drop to 0 credits after executing the playbook.

Steps to reproduce this issue:

  1. Opened Bardeen in the morning, saw the credit bar still over half full.
  2. Ran a specific playbook (linked below).
  3. After just one execution, the credit bar immediately dropped to 0.
  4. This same automation usually consumes ~80 credits per run based on past usage.
2

Hi Ale,

Confirming here that we reviewed the issue in email correspondence already and restored your credits. Let me know if you need any other help!

Best,
Victoria

Customer Support - bardeen.ai
Knowledge Base https://support.bardeen.ai/hc/en-us
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