Hi Team,
I see my credits lest are 8305 out of 17500. Can you please share details of usage.
Hi,
Attaching a screenshot of the latest runs:
Also please review the next related help guides:
https://support.bardeen.ai/hc/en-us/articles/24748634208013-Where-Can-I-See-How-Many-Credits-I-Have-Used-per-Playbook
https://support.bardeen.ai/hc/en-us/articles/29239933939853-How-Does-the-Credit-System-Work-Do-Monthly-Credits-Roll-Over
Let us know if you have any questions!
Victoria
Customer Support - bardeen.ai
Knowledge Base https://support.bardeen.ai/hc/en-us
Explore | @bardeenai | Bardeen Community
I manually ran the LinkedIn likes scraper, and it wasn’t a premium action. Could you please explain this further and reverse my consumed credits? Additionally, is it possible for us to connect on this?
Hi,
Thanks for reaching out!
Since December 1st, we’ve made some changes to our pricing model, and there are no longer “premium” actions. All actions now consume credits. We sent out notifications about this update to ensure transparency, but I understand it can be surprising if you were used to the old system.
I’ve added 6,000 credits to your account to support your ongoing automations. If you have any questions about how credits are consumed, here are some helpful guides:
Where Can I See How Many Credits I Have Used per Playbook
How Does the Credit System Work?
If you have any more questions or need further clarification, feel free to reach out here—I’m happy to help! Also you can email us at support@bardeen.ai.
Best,
Victoria
Customer Support - bardeen.ai
Knowledge Base https://support.bardeen.ai/hc/en-us
Explore | @bardeenai | Bardeen Community
Hi Team,
Given that it costs 5556 credits to scrape data for just one post, managing the rest will be challenging. Could you please reconsider the pricing or make some automations free? Alternatively, allowing us to select a few automations would be helpful. My manager is urging me to find an alternative tool.
Thank you.