Blank items when inserting timestamp

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1

Description of the issue:

Iā€™m running a scrape in this page ā€œOS 10 MELHORES hotĆ©is: Jericoacoara 2024 (a partir de R$ 144)ā€ but whenever I add a timestamp it adds blank items to my scrape (as seen in the screen).

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2

@cxm could you please provide the link to the automation for further troubleshooting? Thank you!

3

Hi Jess,

Here is the Playbook link: Shared Playbook Template

Thank you for your support.

4

@cxm - could you also please make it public so we can edit the scraper for troubleshooting?
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5

Hmm thereā€™s no such option to change the visibility of this playbook.

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6

Hmm thereā€™s no such option to change the visibility of this playbook.

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[Discourse post]

7

@cxm - can you duplicate it into your personal space and then reshare it from there? Thank you

8

I duplicated it in my personal space but still thereā€™s no option to change visibility - it might be like this bc itā€™s a free account.

9

I duplicated it in my personal space but still thereā€™s no option to change visibility - it might be like this bc itā€™s a free account.

[Discourse post]

10

Please share it from your personal and Iā€™ll take a look. It shouldnā€™t be because itā€™s a free account I believe per the below snip:

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11

Hi Lucas & Jess,

I checked the issue and found out the following. Tripadvisor website requires building a scraper with custom CSS selectors since the siteā€™s structure cannot be picked up by scraper builder automatically.

That is why I think you are seeing empty rows for the timestamp field. Our official scraper models for Tripadvisor are already configured with custom CSS selectors and I cannot replicate the issue there. I suggest you build your custom scraper by adjusting one of our official scrapers instead of building from scratch. That should help you get rid of the issue.

Jess, if you cannot access the shared playbook, could you please try updating your Bardeen version?

Let us know if you have any other questions!
Victoria

Customer Support - bardeen.ai
Knowledge Base https://support.bardeen.ai/hc/en-us
Explore | @bardeenai | Bardeen Community

12

Hi Vitoria and Jess,

Thank you so much for your help. Since I canā€™t properly format the timestamp to my desired format (dd/mm/yyyy), I adjusted my Playbook to ask me the scraping date so I can manually input it.

If youā€™ve got a better solution, Iā€™ll be glad to know.

Again, thank you for your time and support.

Best,
Lucas

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Victoria, I was able to reproduce the issue via adjusting the official scraper.

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@cxm There is a better solution - use the ā€œGet Current timeā€ action and map the result of that action probably the ā€œ.Formatted (Local Date)ā€ option to the google sheet row.

@Bardeeni - Iā€™m still not able to edit the shared playbook after updating Bardeen. It says only the owner can edit/modify and only gives me the new version of the builder which appears to have less capabilities.

15

@Jess, It worked, thank you so much for your help!! :blush:

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