I’m facing an issue when switching from testing mode to automation mode on the WhatsApp application. In testing mode, my messages are sent successfully, but when transitioning to automation mode, the messages aren’t being sent. Could you please look into this and help me resolve the issue?
Body: The text is a letter or notification from a company called “Chi Nhánh Công Ty Cổ Phần Tư Vấn Và Giáo Dục Quốc Tế Việt Nam Singapore Tại Cần Thơ” to its customers. The letter provides information about an e-invoice and instructs the customers on how to access and retrieve the invoice details. The letter includes the following information about the e-invoice: - Invoice Number: 931 - Serial Number: C23TCT - Invoice Form: 1 To access the invoice details, customers are instructed to visit the link provided: https://einvoice.fast.com.vn. They need to enter the secure key or search code, which is either “AQAAAC8PgQnibfD/COMGYr2rWc5S70MxTHty1tzO7fsN+J32RV8MJoNgxjA=001010” or “S2 09D 4CF 08V”. The code is not case-sensitive and does not require whitespace. Additionally, the letter provides two options for customers: 1. To view the printable file of the e-invoice, they can click on a specific link. 2. To download the XML file containing the e-invoice information, they can click on another link. The purpose of the letter is to inform customers about their e-invoice and provide them with instructions on how to access and retrieve the invoice details. sent automatically by Bardeen.ai
Delivery Status: queued
Steps to reproduce this issue:
Please provide a detailed account of the steps taken to encounter the issue. Where did you start? What actions did you perform? Where did you encounter the error?
When I first ran the auto book message, I received it, but after that, I didn’t receive any more messages. When I checked, it showed the message as “queued.” Upon checking, I found that there were no errors from the email summarize OpenAI. The issue seems to be that the Bardeen bot is not sending the message. I think the problem may lie in the connection of the WhatsApp bot.
We looked into this, and there’s not much we can actually do. That’s how WhatsApp works. You have to send a message to the number every 24 hours, otherwise it won’t let you send more messages. Telegram is the same way. Messengers do this to avoid spam. A more reliable way of delivering messages is SMS that we also support.