I can't activate Bardeen's Whatsapp Robot

Hey everyone, when I write for the whatsapp robot number 17072672626 anything happened.

I’m not getting use summary task to send the information to my whatsapp number.

What do I do?

Hi @consuliam

A couple things to check

  1. You already wrote to Whatsapp?

Before running a Whatsapp automation, :warning:, make sure to write to Bardeen bot: +1 (707) 267-2626

Or through this link Share on WhatsApp

It’ll authenticate the integration.

  1. Are you sending the message to your own whatsapp number?

  2. Or… It might not be a whatsapp issue, can you share the automation link so we can check it? What’s the use-case?

Hey ivan.

  1. Yes, I followed the instructions, I wrote many times to the whatsapp Bardeen bot: +1 (707) 267-2626. I wrote adding the number on my contacts and I wrote from Share on WhatsApp link too.

  2. Yes, I’m sending to m y own number

  3. Shared Playbook | Bardeen (just I removed my number before to shared it)


Thanks

Thanks for checking and sharing the automation.

Could it be that the other actions are not providing any results and that’s why it’s not sending the message?

A way to check is by duplicating the automation and deleting the whatsapp action, then clicking on “see result” for all actions. That’ll enable you to check if everything is bringing the expected results.
image

Finally, are you running into any errors whatsoever or how does Bardeen look like when you run the automation?

You can share any errors this way
Share the error

I’ll turn this into a :lady_beetle: Report an issue and will share it with the team so we can investigate what’s wrong.

Hey! I did the test just now.


The url: https://www.mckinsey.com/capabilities/people-and-organizational-performance/our-insights/the-future-of-middle-management

The abtract obtenied from chatgpt was:

"Web Bookmark :bookmark: | The future of middle management | McKinsey | https://www.mckinsey.com/capabilities/people-and-organizational-performance/our-insights/the-future-of-middle-management | RESUMEN

En el libro “El poder de los gerentes intermedios: por qué los gerentes tienen las llaves del futuro del trabajo”, los autores argumentan que los gerentes intermedios desempeñan un papel crucial en el éxito organizacional. Desmienten estereotipos negativos y destacan la importancia de los gerentes intermedios en la satisfacción, el rendimiento y el bienestar de los empleados. Los expertos en el podcast McKinsey Talks Talent discuten cómo las organizaciones pueden maximizar el valor de los gerentes al automatizar tareas administrativas y priorizar la capacitación y motivación de los equipos. Proponen rediseñar el papel de los gerentes intermedios para permitirles entrenar y desarrollar efectivamente a sus equipos. La conversación también aborda el impacto potencial de las tecnologías avanzadas en los gerentes intermedios y sugiere crear diferentes trayectorias profesionales para expertos técnicos y gerentes. El grupo enfatiza la importancia de seleccionar personas con aptitud e interés en la gestión de personas y destaca los beneficios de tener excelentes gerentes que actúen como entrenadores en lugar de amos. También se discuten las dinámicas de género en el lugar de trabajo y se sugiere aumentar el número de mujeres en puestos de gerencia intermedia como un paso hacia la equidad de género. El texto también analiza la importancia de equilibrar la inspiración y la practicidad en las organizaciones, utilizando ejemplos para ilustrar este punto. Se enfatiza el valor del liderazgo que prioriza la colaboración, el impacto y la flexibilidad, así como un enfoque en la misión y el propósito de la organización. En general, la conversación resalta el valor de prácticas de gestión saludables para fomentar la creatividad, la innovación y el éxito organizacional en general, así como la importancia de valorar a los empleados para retenerlos y satisfacerlos. | Note: | Enviado por ILA Robot para ILA Humano"


Si, I see the work with chatGPT is ok, the problem is seeding the data for whatsapp number. I coping here the error (from the automation using whatsapp)

Twilio API Request failed.

{
  "clientErrorCode": "WhatsappNotificationsTwilioApiError",
  "userHint": "Twilio API Request failed.",
  "trackError": "default",
  "clientErrorHistory": [
    {
      "clientErrorCode": "WhatsappNotificationsTwilioApiError",
      "message": "Twilio API Request failed.",
      "userHint": "Twilio API Request failed.",
      "fingerprint": [
        "WhatsappNotificationsTwilioApiError"
      ]
    },
    {
      "clientErrorCode": "ApiClientError",
      "clientErrorDetails": {
        "url": "https://api.twilio.com/2010-04-01/Accounts/AC30a7a7209a3b091e17a933f135899f8f/Messages.json",
        "status": 400,
        "statusText": "Bad Request"
      },
      "message": "Client send an invalid request.",
      "stack": "Error: Client send an invalid request.\n    at f.from (chrome-extension://ihhkmalpkhkoedlmcnilbbhhbhnicjga/background.js:80:15334)\n    at Object.from (chrome-extension://ihhkmalpkhkoedlmcnilbbhhbhnicjga/background.js:87:4354)\n    at SG.getErrorFromResponseBody (chrome-extension://ihhkmalpkhkoedlmcnilbbhhbhnicjga/348.js:1:15098)\n    at SG.getErrorFromResponse (chrome-extension://ihhkmalpkhkoedlmcnilbbhhbhnicjga/348.js:1:14936)\n    at async dm.handle (chrome-extension://ihhkmalpkhkoedlmcnilbbhhbhnicjga/348.js:886:911)\n    at async chrome-extension://ihhkmalpkhkoedlmcnilbbhhbhnicjga/348.js:918:89224\n    at async tb.invokeFunction (chrome-extension://ihhkmalpkhkoedlmcnilbbhhbhnicjga/348.js:918:89032)\n    at async tb.invokeSequence (chrome-extension://ihhkmalpkhkoedlmcnilbbhhbhnicjga/348.js:918:80333)\n    at async tb.invokePlaybook (chrome-extension://ihhkmalpkhkoedlmcnilbbhhbhnicjga/348.js:918:81844)\n    at async oT.execute (chrome-extension://ihhkmalpkhkoedlmcnilbbhhbhnicjga/348.js:918:99586)\n    at async oT.executeWithResult (chrome-extension://ihhkmalpkhkoedlmcnilbbhhbhnicjga/348.js:918:100174)",
      "userHint": "Client send an invalid request",
      "fingerprint": [
        "ApiClientError"
      ]
    },
    {
      "clientErrorCode": "GenericObject: The concatenated message body exceeds the",
      "clientErrorDetails": {
        "code": 21617,
        "more_info": "https://www.twilio.com/docs/errors/21617",
        "status": 400
      },
      "message": "The concatenated message body exceeds the 1600 character limit.",
      "fingerprint": [
        "GenericObject: The concatenated message body exceeds the"
      ]
    }
  ],
  "fingerprint": [
    "WhatsappNotificationsTwilioApiError",
    "ApiClientError",
    "GenericObject: The concatenated message body exceeds the"
  ]
}

Hi @consuliam, @ivan - the error message says the message you are trying to send is too many characters long. The character limit for sending a message is 1600.

Your Chat GPT Output below is 1808 characters.

To shorten your results, I might try updating your “Get Summary of” OpenAI Chat GPT action to say something like “In 1000 characters or less, <enter the rest of your prompt(s)>”

I hope this helps! :slight_smile:

1 Like

Amazing @consuliam, thanks for sharing these details!

Well spotted Jess! :clap:

Great workarround on prompting ChatGPT to get a response lower than 1600.

If this was useful, consider supporting Jess by buying her a coffee.

We should also change our error messaging to avoid this, we’ll get this on the radar of our product team so we can improve error handling here.

1 Like

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