Unable to see trello board

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1

Hi,

I have the same issue as described below :

Continuing the discussion from Can't find Trello board:

I have updated extension.
I’m using brave browser and not chrome, is it a problem?

Thanks
L.

2

I have tried from chrome and same problem.
unable to see all my trello boards.
I see only 2 boards.

Same problem after reinstalling the extension.

3

Hi Laurent,

Thanks for bringing this to our attention. I’ve shared these issues with our engineering team who will look into it and we’ll get back to you soon. Thanks so much for your patience

Customer Support - bardeen.ai
Explore | @bardeenai | Bardeen Community

4

thanks for your feedback.
I’m totally blocked with my migration, so thanks for your help

5

have you got some news?

Because your product is totally unusable as is.

Now, I do not see anymore my trello boards, list is totally empty.

What’s wrong?

8

Hi Laurent! My apologies for the delay. It looks like the playbooks need to be rebuilt on our end. Can you please share the playbooks and we can get this resolved for you asap?
Thank you!

Customer Support - bardeen.ai
Explore | @bardeenai | Bardeen Community

9

here is the link below (in hidden details tag)

Summary

This text will be hidden

10

Thank you Laurent. The team will fix this and I will circle back shortly. To show our appreciation for your patience, I’ve added 500 credits to your account.

Customer Support - bardeen.ai
Explore | @bardeenai | Bardeen Community

11

Hi Laurent-

Here is a detailed explanation of our credit system. Please let me know if you have any additional questions on credits. Thanks!

https://www.bardeen.ai/faq/how-many-credits-do-i-need

Customer Support - bardeen.ai
Explore | @bardeenai | Bardeen Community

12

Hi Laurent,

The playbook should be fixed now. Can you please confirm that it works for you?

Thanks!

Customer Support - bardeen.ai
Explore | @bardeenai | Bardeen Community

13

no does not work.
trello dashboards are not displayed : https://i.imgur.com/uqIbleN.png

14

I have finally found another solution which is working.
THanks again

15

Hi Laurent! Following up again as the issue with the Trello boards not showing up should be fixed. Can you please confirm? Thank you!

Customer Support - bardeen.ai
Explore | @bardeenai | Bardeen Community

16

In regard to your second issue, our team is still working on that and I will circle back with updates. Appreciate your patience.

Customer Support - bardeen.ai
Explore | @bardeenai | Bardeen Community