hey folks,
i have a business subscription with 500 credit. i wanna use background scrapping but the option is not showing. can someone show how to? thnks
Hi Kha,
Thanks for reaching out. To help us troubleshoot this issue for you, could you provide the following details:
- A brief description of what you are trying to accomplish (what data you are trying to scrape and where to store it)
- The links you are trying to scrape.
- If applicable, Google Sheet with edit access
- If applicable, any error messages you are encountering
Thanks!
Lucy
Customer Support - bardeen.ai
Knowledge Base https://www.bardeen.ai/tutorials
Explore | @bardeenai | Bardeen Community
hey lucy,
thanks for your feedback.
my inquiry is regardless of the website to scrap. i am looking for the options scrap in the background
it is a premium action with credit that is not showing in my session. please take a look on the attached file./
thanks
Hi Kha,
As I understand it, when you select ‘Scrape in the background’, the module is not loading for you. There shouldn’t be any restrictions for that on our end. Would you be able to try with alternative internet connection?
Victoria
Customer Support - bardeen.ai
Knowledge Base https://www.bardeen.ai/tutorials
Explore | @bardeenai | Bardeen Community