Hi,
I have opened a ticket at support@bardeen.ai but I am also looking here.
I have subscribed a trial and did not cancel on time. I have not finished doing what I wanted as it was not working and always get errors.
Thanks for the refund.
Regards,
Sam
Request #5998 “Refund” was closed and merged into this request. Last comment in request #5998:
Hi,
I forget to cancel the trial. Can you refund the $120 charged on my personal card?
I was looking for the software and I have not made a decision yet as it didn’t answer all my requirements.
Regards,
Sam.
Hi Sam,
No worries, we have cancelled your subscription and refunded the payment. It may take 5-10 business days for the funds to be returned and I have sent a refund receipt to your email.
May I ask what went wrong? Would you be able to share some information about your use case? I would be happy to check for possible solutions.
Looking forward to your reply.
Victoria
Customer Support - bardeen.ai
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