I am new to Bardeen. I tested the prebuilt playbook ‘Generate personalized messages for a list of profiles in LinkedIn Sales Navigator’. Unfortunately it failed. When I pause it, I see the following on steps 2.4, 2.5 and 2.6:
How should I proceed? I’d love to be able to use this playbook. Thanks.
Hi James,
An automation is not supposed to be paused if successful result is expected. May I ask why you decided to pause it? Did it take longer than you expected? What is the URL you were running it from?
Let me know and I will be able to advise.
Victoria
Customer Support - bardeen.ai
Knowledge Base https://support.bardeen.ai/hc/en-us
Explore | @bardeenai | Bardeen Community
Hi Victoria,
I paused the test after waiting 5 minutes. This is what it looks like before I pause:
This is the LinkedIn Sales Navigator URL I used, which is the example one that comes with the playbook:
Hi James,
Thanks for sharing the details!
The link you used has the correct format, so the automation should work as expected. I noticed you’re testing it in the builder, which processes actions differently—it runs each step for all records before moving to the next step (instead of completing one record at a time).
In your test, actions 1–2.3 executed for all records, but actions 2.4–2.6 didn’t get a chance to run before you stopped it. That’s why you’re not seeing results.
Could you try running another test and let it fully complete? If you get any errors, send them over and I’ll debug further!
Best,
Victoria
Customer Support - bardeen.ai
Knowledge Base https://support.bardeen.ai/hc/en-us
Explore | @bardeenai | Bardeen Community
Hi Victoria,
I tried running it for an hour and it didn’t complete. The errors are the same as in my screenshots above.
I didn’t truly resolve this but I got around it by removing the organisation related variables in the OpenAI prompt.
Hi James,
If the playbook did not complete in an hour, it could be possible that it was set to process too many LinkedIn records. There’s no built-in limit, but you can set it to some value and try running. The limit should be set in action #1:
I can recommend you set it to 5 records and wait until it completes, then check the results.
In fact, the OpenAI prompt may be the reason of failure as well if it receives too much text for processing. So, when you removed some variables from the prompt, that should have reduced the character count and in result helped to solve the problem.
I hope this helps.
Best,
Victoria
Customer Support - bardeen.ai
Knowledge Base https://support.bardeen.ai/hc/en-us
Explore | @bardeenai | Bardeen Community
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