I can’t seem to recall how I turned this ‘on page button’ on. Now I am unable to turn it off globally.
Currently, I need to add individual domains to be able to hide it on those.
Am I missing something?
I can’t seem to recall how I turned this ‘on page button’ on. Now I am unable to turn it off globally.
Hi,
Can you please try updating your extension? https://support.bardeen.ai/hc/en-us/articles/23991490203661-How-to-Update-Bardeen-Extension
With latest version, the toggle “Show on all websites” should be unblocked.
Please let me know how it goes.
Victoria
Customer Support - bardeen.ai
Knowledge Base https://support.bardeen.ai/hc/en-us
Explore | @bardeenai | Bardeen Community
The toggle is unblocked. But the button is not going away.
Hi,
I could not reproduce the issue on my end and I tested with several browsers. I would like to escalate the issue to our engineers. Could you please let me know what is the browser you are using? Did you try reloading the page after on-page button is turned off in settings?
Looking forward to your reply.
Victoria
Customer Support - bardeen.ai
Knowledge Base https://support.bardeen.ai/hc/en-us
Explore | @bardeenai | Bardeen Community
Google Chrome Version 131.0.6778.265 (Official Build) (arm64)
Yes, tried reloading the page. Same.
Thank you for your response! I have escalated the issue to our engineers. We will keep you informed.
Victoria
Customer Support - bardeen.ai
Knowledge Base https://support.bardeen.ai/hc/en-us
Explore | @bardeenai | Bardeen Community
Hi,
It appears that you have a playbook pinned to that menu and because of that the button remains visible. Please unpin the playbook and after that the button should go away.
Let us know if you have any other questions!
Victoria
Customer Support - bardeen.ai
Knowledge Base https://support.bardeen.ai/hc/en-us
Explore | @bardeenai | Bardeen Community
Ah! I missed that. It is resolved. Thank you.
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