Clicking 'Schedule' trigger, closes my UI

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1

Issue reporting template:

I tried to add a Schedule trigger so i can get the Followers and Following information on Instagram in my spreadsheet, but when i click on Schedule, it automatically closes the whole Playbook and gives me an error codeā€¦

Error message (if aplicable):

Please paste the error message below:

{
  "errorInfo": "{\"componentStack\":\"\\n    at x (chrome-extension://ihhkmalpkhkoedlmcnilbbhhbhnicjga/436.js:3066:20118)\\n    at div\\n    at div\\n    at chrome-extension://ihhkmalpkhkoedlmcnilbbhhbhnicjga/819.js:1000:11690\\n    at div\\n    at te (chrome-extension://ihhkmalpkhkoedlmcnilbbhhbhnicjga/819.js:1000:21596)\\n    at div\\n    at chrome-extension://ihhkmalpkhkoedlmcnilbbhhbhnicjga/819.js:1000:7046\\n    at a (chrome-extension://ihhkmalpkhkoedlmcnilbbhhbhnicjga/436.js:3061:20611)\\n    at div\\n    at w (chrome-extension://ihhkmalpkhkoedlmcnilbbhhbhnicjga/436.js:3061:9498)\\n    at div\\n    at div\\n    at div\\n    at x (chrome-extension://ihhkmalpkhkoedlmcnilbbhhbhnicjga/436.js:3061:11319)\\n    at div\\n    at div\\n    at div\\n    at chrome-extension://ihhkmalpkhkoedlmcnilbbhhbhnicjga/728.js:40:10070\\n    at div\\n    at d (chrome-extension://ihhkmalpkhkoedlmcnilbbhhbhnicjga/436.js:3066:36989)\\n    at chrome-extension://ihhkmalpkhkoedlmcnilbbhhbhnicjga/436.js:3066:38488\\n    at chrome-extension://ihhkmalpkhkoedlmcnilbbhhbhnicjga/819.js:1000:36211\\n    at div\\n    at Se (chrome-extension://ihhkmalpkhkoedlmcnilbbhhbhnicjga/819.js:13:2061)\\n    at div\\n    at chrome-extension://ihhkmalpkhkoedlmcnilbbhhbhnicjga/728.js:40:10070\\n    at div\\n    at chrome-extension://ihhkmalpkhkoedlmcnilbbhhbhnicjga/728.js:40:10070\\n    at On (chrome-extension://ihhkmalpkhkoedlmcnilbbhhbhnicjga/819.js:39:27886)\\n    at div\\n    at zn (chrome-extension://ihhkmalpkhkoedlmcnilbbhhbhnicjga/819.js:69:12717)\\n    at be (chrome-extension://ihhkmalpkhkoedlmcnilbbhhbhnicjga/819.js:155:1337)\\n    at C (chrome-extension://ihhkmalpkhkoedlmcnilbbhhbhnicjga/819.js:155:1837)\\n    at x (chrome-extension://ihhkmalpkhkoedlmcnilbbhhbhnicjga/730.js:1:1132)\\n    at div\\n    at l (chrome-extension://ihhkmalpkhkoedlmcnilbbhhbhnicjga/730.js:1:10888)\\n    at O (chrome-extension://ihhkmalpkhkoedlmcnilbbhhbhnicjga/728.js:84:32375)\\n    at tt (chrome-extension://ihhkmalpkhkoedlmcnilbbhhbhnicjga/728.js:167:6105)\\n    at li (chrome-extension://ihhkmalpkhkoedlmcnilbbhhbhnicjga/728.js:167:2545)\\n    at H (chrome-extension://ihhkmalpkhkoedlmcnilbbhhbhnicjga/819.js:1044:1434)\\n    at N (chrome-extension://ihhkmalpkhkoedlmcnilbbhhbhnicjga/728.js:84:31688)\\n    at T (chrome-extension://ihhkmalpkhkoedlmcnilbbhhbhnicjga/819.js:1044:1486)\"}"
}

#### Steps to reproduce this issue:
*Please provide a detailed account of the steps taken to encounter the issue. Where did you start? What actions did you perform? Where did you encounter the error?*


i just made the standard Instagram option: "Save currently opened Instagram profile to Google Sheets" and tried to add a Schedule before that.

##### Bardeen version: ____
2.40.0

##### Link to Playbook or Autobook (if applicable):
> .//.


##### šŸŽ„Video recording or screenshots (optional, but recommended):

![SchermĀ­afbeelding 2023-12-20 om 16.28.23|602x500](upload://7IWXYB2UjyE0pRPZC0CUaZbGtZ1.jpeg)
2

Hi,

Would you happen to have a recording of the error and a link to the playbook so we can reproduce it please ?

Cheers,
Vin

Customer Support - bardeen.ai
Explore | @bardeenai | Bardeen Community

3

Hey!

Thanks for the fast response. I have indeed made a video, but I didnā€™t see an option to send it in this text editor. Its was a .MOV file, changed it to MP4 but still no way to import it in here. Can you help me with that?

[EDIT] This is the link to my playbook: Shared Playbook Template

What I am trying to do is add a Schedule that triggers the scraper daily, so i get the information from Instagram daily updated in a spreadsheet. I am new to this app so I donā€™t really know if this is the way to do it but I couldnā€™t find a different approach :slight_smile:

Thanks!

4

Hey, sorry for missing this reply. You can send it in to support@bardeen.ai

Customer Support - bardeen.ai
Explore | @bardeenai | Bardeen Community

5

Hi Matthijs,

Great news ! The problem you encountered previously is now fixed in our latest version of Bardeen - <2.40.1r>

Please try updating your version of Bardeen and let me know if youā€™re still facing the same issue.

Hereā€™s how you can update your version of Bardeen:

  1. Open the Google Chrome browser.
  2. Navigate to your extensions page by either:
    ā—¦ Opening a new tab and typing chrome://extensions into the address bar.
    ā—¦ Clicking on the three-dot icon at the top right corner of the browser, selecting ā€œMore tools,ā€ and then ā€œExtensionsā€.
  3. Enable ā€œDeveloper modeā€ by toggling the switch in the top-right corner of the extensions page.
  4. Once Developer mode is enabled, additional options will appear on the page. Look for the Bardeen extension, Click Details and click the ā€œUpdateā€ button.
    This will force Chrome to download and install any available updates for Bardeen.

Customer Support - bardeen.ai
Explore | @bardeenai | Bardeen Community

6

Hey!

Thanks for still messaging me, I really hoped one of the support members replied earlier this week. Today my 14 day trial came to an end and have no opportunity to try out this function. If this function works, Iā€™d probably buy the Bardeen service, but right now I canā€™t test it anymore. Is there still a way to let me try?

Thanks!

Op wo 3 jan 2024 om 16:34 schreef Vinohar Kumar (Support) support@bardeen.ai:

7

Hi Matthijs,

Yes that is definitely possible. Iā€™ve shared a request with the team to extend your trial. Please give us a few days to process this.

Cheers,
Vin

Customer Support - bardeen.ai
Explore | @bardeenai | Bardeen Community

8

Hi Matthijs,

Apologies for the late reply. We have extended your subscription for another 14 days. In the meantime, let me know if you have any other issues you need help with. For now, iā€™ll close this support reuqest.

Cheers,
Vin

Customer Support - bardeen.ai
Explore | @bardeenai | Bardeen Community