Bardeen does not show Correct Clickup Statuses and map Relationship Custom Fields

shreyanshjain488 · February 17, 2025, 11:57am

Description of the issue:

I tried to scrape some data and tried to create a clickup task with custom fields and statuses. At that time I understood that Bardeen was not fetching the statuses used in that list even after refreshing.
Also I was unable to map Relationship Type Custom Fields in Clickup

Steps to reproduce this issue:

Create a scrapper and try to map it’s data to a clickup task with status of your choice.

Bardeen version: 3.8.0

Bardeeni · February 17, 2025, 6:23pm

Hi Shreyansh,

Thank you for reaching out! We are working on checking your report from our end. I will get back to you with our findings ASAP.

Best,
Victoria

Customer Support - bardeen.ai
Knowledge Base https://support.bardeen.ai/hc/en-us
Explore | @bardeenai | Bardeen Community

Bardeeni · February 20, 2025, 4:21pm

Hi Shreyansh,

Thanks for your patience! I wasn’t able to replicate the issue on my end—everything seems to be working. However, relationship-type custom fields are not currently supported for mapping due to their technical limitations.

For the status not appearing, could you try the following steps?

Update Bardeen to the latest version: https://support.bardeen.ai/hc/en-us/articles/23991490203661-How-to-Update-Bardeen-Extension
Reconnect ClickUp within Bardeen to refresh permissions: https://support.bardeen.ai/hc/en-us/articles/23925100946573-Connecting-Apps-with-Bardeen#fix-connections

Let me know if these steps help or if you’re still running into issues—I’m happy to assist further!