Why my data is not appear in Google Sheets

Hi Bardeen team, I have successfully connect Bardeen to my google sheets, but it seems something goes wrong. My sheets told me this:

“Some formulas are trying to send and receive data from external parties.” And I have clicked on the “allow access” button but the data doesn’t appear as well.

Can you please tell me, Is it because I am doing something wrong or because I am not a premium user?

Thanks a lot.

Hi Gabriela!

Lucy from Bardeen here. Would you mind sharing your playbook and a video recording of what steps you took before encountering this error message? This will help me to troubleshoot.

Thanks!

Customer Support - bardeen.ai
Explore | @bardeenai | Bardeen Community

Customer Support - bardeen.ai
Explore | @bardeenai | Bardeen Community

1 Like

I looked hearing about the resolution for this, as I have run into a similar situation.

Hi @tingram can you please email your Google Sheet with edit access to me at lucy@bardeen.ai so I can better help troubleshoot your issue?

Thanks,
Lucy