when i enter to run my template it says that the automation cannot run unless i have an active subscription
Hi Ewongho,
There have been recent updates to the autobooks triggers, which now require an active subscription. However, I would like to take a closer look at your specific playbook to confirm if this is the case for you. Could you please share your playbook here?
Looking forward to your reply.
Victoria
Customer Support - bardeen.ai
Knowledge Base https://support.bardeen.ai/hc/en-us
Explore | @bardeenai | Bardeen Community
Hello Victoria this is my automation, https://www.bardeen.ai/playbook/community/Scraping-www.google.com-fWMe34O6e4NHtWDuET
I also want to understand what an active subscription means? thanks.
Hello Ewongho,
An active subscription presumes having a premium paid account. But the autobook you shared is not a premium one. It appears there’s a bug related to autobook triggers, and our engineers are diligently working to resolve the root cause.
In the meantime, I suggest a workaround that should help with your autobooks immediately. Instead of using a right-click action in the playbook builder, please try adding it as shown below:
Thank you for your patience.
Victoria
Customer Support - bardeen.ai
Knowledge Base https://support.bardeen.ai/hc/en-us
Explore | @bardeenai | Bardeen Community
Thank you so much for your excellent support. Now I can go back to Bardeen I thought I had to start looking for another platform, but there’s nothing like Bardeen in the market please keep is up
Hello i tried following you instructions but i cannot find the icon option to (show in the right menu) in any automations, can you please help me, thanks
On Tue, Jul 16, 2024 at 5:39 PM Ewongho Abasi Gabriel Edwep whitedovemarketing2023@gmail.com wrote:
Thank you so much for your excellent support. Now I can go back to Bardeen I thought I had to start looking for another platform, but there’s nothing like Bardeen in the market please keep is up
Hello!
Could you please review this video to see if it helps?
https://www.loom.com/share/ce31f17ca50449c8b399d873f7b87571?sid=af0dba93-d3f1-4485-a97d-dae6156b2f6d
Victoria
Customer Support - bardeen.ai
Knowledge Base https://support.bardeen.ai/hc/en-us
Explore | @bardeenai | Bardeen Community
Hello I’ve tried following the instructions but I cannot see that option, maybe it’s because you, being technician you have a full optionals.
Then I wanted to know when will the right click be adjusted?
Hi Ewongho,
Could you please try restarting the extension to see if that resolves the problem? You should have access to all the same features as I do. Additionally, I wanted to let you know that a fix for the right-click issue has been pushed to our systems. We’re currently waiting for approval from the Chrome Store, which should happen in the next few days, though we don’t have an exact date yet.
Thank you for your understanding.
Victoria
Customer Support - bardeen.ai
Knowledge Base https://support.bardeen.ai/hc/en-us
Explore | @bardeenai | Bardeen Community
Thank so much for your assistance I’ll try, hope I can keep you contact for future assistance?
Of course, please reach out if you have any questions.
Have a great day!
Victoria
Customer Support - bardeen.ai
Knowledge Base https://support.bardeen.ai/hc/en-us
Explore | @bardeenai | Bardeen Community
Hello,
My name is Artem, I am the CTO and co-founder of Bardeen. I am really glad to see that your issue has been resolved. Would you please consider changing or removing your Chrome Store review? Those bad reviews really hurt our company and our team, and I would personally really appreciate if you would reconsider your review 
.
In case you have any issues and recommendations please feel free to email me personally at artem@bardeen.ai.
Have a great day!
Artem
Customer Support - bardeen.ai
Knowledge Base https://support.bardeen.ai/hc/en-us
Explore | @bardeenai | Bardeen Community
Hello thanks for contacting I’ll do so
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