Just responding to the Zoom recording, so a bit behind-the-times!
This is going to be a very cool thing, although the coolest parts of it might be also a dealbreaker for me.
I’ll try to describe my scenario:
I work in an Australian Government-contracted company who helps long-term unemployed people find sustainable long-term employment. So, we are dealing with sensitive personal data of vulnerable members of society.
I am on a page in a tab on an in-house browser-based CRM that contains sensitive personal information about a client.
I find the client’s ID number, select and copy it.
I then open another (also secure) web page of a government agency in another tab and paste the client ID into the search field and click the search button. From there, it’s more human manual stuff rather than robot stuff.
So, that is about 5 steps:
- select the id number
- copy the number
- open a URL in a new tab
- paste the number into the search field
- click the search button
My Bardeen playbook would be something like this:
I right-click on the starting page/tab and click the playbook item
(or even a keyboard shortcut?)
Bardeen then does the following:
- scrapes the page and picks up the client ID number
- opens a URL in a new tab
- pastes the stored ID number into the search field
- clicks the search button
Then, I take over from there …
Even though that only saves me three clicks, it is an often-repeated workflow carried out by a lot of people across the company, so it would be still worth doing, especially if similar small tweaks are possible elsewhere in our workflows.
Because of the sensitivity of the data, I need to be sure that none of it is making a round trip to Bardeen and back in the process of this kind of automation (no matter how benign the privacy policy might be).
The general policy at our company, and I assume the government agencies we service, is that cloud-based LLM tools present a significant privacy risk and that we should not use them.
I’m assuming that, apart from the specifically ML-driven features, most of Bardeen’s automations work in the space of the browser and don’t need to share data to and from the cloud
What do you think? Are there ways to use Bardeen without sensitive data popping outside our systems?
My philosophy is to let robots to robot stuff so people can have more mental space to do people stuff (including rest!), so I’m hoping Bardeen can help with that. Rod.